When we get it wrong, we fix it in the open
We test tools, and tools change — so sooner or later a review here will contain a mistake or fall out of date. When that happens we correct it visibly: marked, dated, and explained, not quietly edited away. This page is exactly how we handle errors, and how you can tell us about one.
Last updated 26 June 2026Our commitment is simple: accuracy comes before saving face. We'd rather publish a visible correction than leave a wrong number standing. Corrections aren't an admission that the process failed — they're the process working. Every report is read, and genuine errors are fixed.
What we correct — and what we just fix
Not every edit needs a public note. We reserve formal corrections for things that could have misled a reader; everything cosmetic we simply clean up.
We log a correction for
- A wrong fact — an incorrect price, plan, limit, feature, date or name
- A claim that's no longer true because the tool changed how it works
- A misquoted or misattributed user review
- A faulty test or score input that affected the verdict
- Anything that could reasonably have led a reader to the wrong decision
We quietly fix (no note)
- Typos, spelling and grammar
- Formatting, layout and styling
- Broken or redirected links
- Wording tidied for clarity without changing the meaning
- Updated screenshots that show the same thing more clearly
A correction is not the same as an update
AI tools change constantly — prices shift, features ship, limits move. So a lot of what we change on a review is simply us keeping pace, not us admitting an error. We separate the two on purpose, because "they made a mistake" and "the product moved on" are very different things, and you deserve to know which one you're looking at.
An update means the tool changed after we published, and we re-tested to keep the review current. It's stamped with a fresh test date. We weren't wrong — the world moved. A correction means the review was inaccurate at the time it was published. That gets labelled as a correction, openly.
Three levels, three responses
How visibly we flag a change depends on how much it could have mattered to a reader.
Minor edit
A typo or formatting fix that changes nothing about the meaning. Fixed silently — no note, because there's nothing a reader needs to know.
Correction
A factual error that didn't change the overall verdict. We add a dated correction note to the page stating what was wrong and what's right.
Significant correction
An error serious enough to change a score or recommendation. We update the score, add a prominent dated note explaining what changed and why, and log it.
What a correction looks like on the page
When we make a Level 2 or 3 correction, this is the kind of note that appears on the review itself — in plain sight, not buried.
An earlier version of this review listed the renewal price as $29.99/month. The correct figure is $49.99/month. The pricing-transparency score has been updated to reflect this. Thanks to the reader who flagged it.
An illustration of the format. Real notices reference the specific review and change.
Tell us what we got wrong
Spotted something off — a price that's changed, a feature we mistested, a claim that no longer holds? Send it over. Reports from readers and from the companies we review are both welcome.
What to include
The more specific you are, the faster we can verify and fix it.
- The review or page URL
- The exact claim or figure you're flagging
- What the correct information is
- A source or screenshot, if you have one — especially for prices and plan limits
What happens next
A fixed path for every report we receive:
We acknowledge
We confirm we've received your report — usually within two business days.
We verify
We check the claim against the tool itself and any evidence you've sent.
We correct
If you're right, we fix the page, add a dated note where warranted, and update the score if it's affected.
We close the loop
We let you know what we changed — or, if we didn't, why.
For vendors, and who's responsible
If you're the company behind a tool
Use the same address. We'll review your evidence and correct any genuine factual error promptly. What we won't do is soften or raise an honest, tested verdict because a vendor disagrees with it — that's a matter of opinion, not fact, and it's covered in our methodology and editorial policy .
Who owns corrections here
Corrections are overseen by our editorial lead and founder, Hem Lata . Final responsibility for what we publish — and for putting it right — sits with her. Every published review names the people who tested it and the date, so you always know how current it is.